Goodwill of Western New York

Goodwill of Western New York on William Street serves as both a retail location and a vital community hub in Buffalo's East Side. This location operates primarily as one of Goodwill's administrative and donation processing centers, supporting the organization's broader mission of providing job training and employment services throughout Western New York. While shoppers can find quality secondhand items here, this William Street location plays a crucial role in sorting, processing, and preparing donations that eventually stock Goodwill retail stores across the Buffalo area. The organization has been serving the Buffalo community for decades, transforming donated goods into opportunities for individuals facing employment barriers. When you shop or donate at Goodwill of Western New York, you're not just finding great deals—you're supporting workforce development programs that help your neighbors gain job skills, build confidence, and achieve financial independence.